More Contact Info

Emergency/ Hotline:

+6 328 702 0888

Emergency/ Hotline:

+6 328 702 0888

Legal:

+6 328 802 7169

Privacy Inquiries

+63 998 840 7547

Privacy Inquiries

Company Address

Cebu Pacific Air

Domestic Road, Barangay 191, Zone 20

Pasay City,

Philippines

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Complaints & Reviews — Cebu Pacific

28 Jul, 2021

To inquire about the travel documents needed to travel from manila to cafayan de oro

do i need a swab test since i am not vaccinated yet? i need to know before i do my booking. please advise User’s recommendation: please answer my inquiry.

Transport

27 Jul, 2021

To Refund the tickets

Hello po Nails Ko po Sana e refund Yong ticket na na book Ko Po sa Hong Kong.Manila to Ozamis flight po this coming August 4 flight 5J783.Hindi Ko na po KC magamit KC naka uwi Napo AKO Ng mindanao under Reference number CL6BXH

Transport

27 Jul, 2021

Getgo points conversion to Go Rewards down graded

I have 172,394 GetGo points. When my GetGo card points are to me merged with GO Rewards, how many points will be reflected in GO Rewards? Why did my GO Rewards points reflect only 25,030.50?????

Transport

27 Jul, 2021

Customer service for cancelled flight and split booking

Booking reference UM5RTH has been cancelled and changed several times already. I kept on calling your hotline but always busy. Please split Maria Isabelita Gutierrez in the booking so I can proceed in changing my flight.

Transport

27 Jul, 2021