More Contact Info

Emergency/ Hotline:

+6 328 702 0888

Emergency/ Hotline:

+6 328 702 0888

Legal:

+6 328 802 7169

Privacy Inquiries

+63 998 840 7547

Privacy Inquiries

Company Address

Cebu Pacific Air

Domestic Road, Barangay 191, Zone 20

Pasay City,

Philippines

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Complaints & Reviews — Cebu Pacific

2 Aug, 2021

Needed to be in the flight on August 4, I’m pregnant by 31weeks

Hi, I have my flight rebooked from August 4 to 18. I am on my 31st week of pregnancy, have all the documents required ready (As attached) PCR, Vaccine Copy and Doctor’s consent. I have my flight supposed to be with my husband and daughter. -First thing, I cannot fly on August 18, since I will be... Read more ➤

Transport

2 Aug, 2021

My booking was double i wanted to chamge the name of my secondbooking

GOOD DAY It happens july 27 in the even of payment processing there is no prompt that my booking is confirm thats why it was doubled July 27, 2021 BOOKING REFERENCE NO. PI9RMD the other one is July 27, 2021 BOOKING REFERENCE NO. XCW79F What i want to happen is if it will not make null the... Read more ➤

Transport

2 Aug, 2021

Cash Refund

My flight was cancelled by the airline itself.Feb.18,2020 it was cancelled.The airlines emailed me.I keep on sending message so that they can assist me about my cancelled ticket,but there is no reply.Please advice what should I do for my ticket being cancelled. May Booking reference is 0625******** Flight no.5J553 Guest name:Carmela Elbarakat Please email me for the... Read more ➤

Transport

2 Aug, 2021

Asking for travel requirments to manila From roxas city

I would like to know the requirements needed to fly with cebu pacific from roxas city to manila, philippines on monday august 2,2021

Transport

2 Aug, 2021

Cancel and refund because all three passengers are sick.

I need to cancel and refund please because the three of us are sick. I have prescriptions from the doctors. I been trying to call less than 24 hours after our bookings on all the numbers on their websites and all google search but nothing works. On their website, no option to cancel. It is very impossible... Read more ➤

Transport