How is this company allowed to operate? Since the beginning of September the call wait times are ridiculous. People like myself need their scripts & usually they are calling me to refill at least 3x /day Granted it is a robocall. Now after 3 frustrating weeks & a missed dosage they have a message saying high call...
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Three 45 minute phone calls and no resolution thus far. My MDs quote: “Briova is a nuisance” First they claimed my Rx had expired. Untrue, good thru 2020 Second: they claimed my MD had to send a prior authorization, he did Third: my insurance doesn’t cover Rx. It does and has for 2+ years. Briova is a...
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This is the first time I have experienced any issues with Briova in the over two years I’ve been with them. After reading other reviews, I guess I’m lucky. Every month they call me to remind me I need a refill…..great! They even call to tell me when my package is shipped. All wonderful services. No reminder...
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Title speaks for itself. No other choice til executives catches oh to replace them
Transplant patient.ALWAYS at least an hour or more wait to speak to a “patient care coordinator”. Routinely run out of anti-rejection medication because no one answers the phone and, if they do they are in a call center in another country and only barely speak English .Unable to use any other pharmacy because of “deal” made through...
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