What is going on with Briova lately. Normally I get a representative within a few minutes, but as of 9/5/19 they disappeared from the planet. Something is not right and it would be nice to have an explanation from the company that has no problem taking my insurance company’s money as well as mine. And while waiting...
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I take a monthly maintenance drug. Every month I spend anywhere from 20 minutes to 45 minutes on the phone trying to order my refill. This service has been getting worse each month for the last year. For 2 days I have called them after work. On 9/4/19 I was on hold for 35 minutes before I...
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Website never works to order refills “Consultants” are not knowledgeable Phone calls for refills take over an hour on average I just want them out of the loop I’m not going to take my medication because I’m not dealing with them
I called briova on thursday after a week of waiting on them to call to order cosentyx. After calling they said i would have to wait to speak with a pharmasist for a consultant. The pharmasist finally called arount 3 or alittle after and said delivery would be friday 8-30 so friday no delivery so i called...
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I have crohn’s disease. I take Stelara every other month to treat this life long condition. Briova RX only allows me to get one dose at a time, meaning every other month I have to call for a refill. This progress takes over an hour each time! It’s hard enough living with chronic illness, can’t we at...
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