first time I requested a statement-invoice with medicine, quantity, dosage amount, and NDC along with claim authorization they were able to provide it in 2 business days. I submit my copay of $250 to be reimbursed. Recently, a drug filled on Aug 14 but the request for my statement-invoice has been aggravating since it is now in...
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I’ve called numerous times and paid their bills on their website to find that they cannot find my money even though it’s been withdrawn from my account. They are difficult to understand no matter what time of day I call and are unable to tell me what I need to do to help resolve their issues. I’ve...
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Trying to get my new Humira rx filled has been a joke. Numerous calls by both myself and my dr office, being on hold forever, and then being shuttled back and forth with their agents is ridiculous. At one point they told me my prescription was not in one of their two systems, but a third non-accessible...
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poor customer service rep put you on hold with no regards to peoples seriousness of illness nor care of their situation at this moment I have been waiting on a rep to get back on the phone 35.44 seconds still the music is going.. .they are lost..
I hate this company a rep did not want to give me a override for my me medicine. I was in sever pain in Mexico because I had to be without my medicine for a month.
