I place an order aver a week ago through Bluemercury . The transaction went through and my credit card was charged. Within 5 minutes I received an email saying my order was canceled by bluemercury I thought there was a problem so I placed a second order, needless to say, the same thing happened. Both orders were...
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This is the worst online beauty store. The customer care is null and void if you call for assistance no one picks up at best you can leave a message with no response. While shopping online they will state if you spend a certain amount you get one free deluxe sample but…
Received my $200 order broken with lotion everywhere! Sent 2 emails to the customer service email. 3 days later & no response! But I have received daily sales ad emails! Horrible way to manage a business. Called my bank for a charge back! Cannot even get them to respond! Do not waste your money!!!!! Shop elsewhere!
I shop before in the store and have good experience before,now when the change the manager the service is horrible. She is so bad no class,unprofessional, she dress is like she work in free market. Also they employee too said she is no good manager. I think her name is Olyvya from Bluemercury Roseville,ca. My name is...
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I made a purchase which offered a $20 gift card as a promotion. The gift card never arrived. I called customer service which never answers during their posted business hours, so tried their chat feature. I was rudely told that they would not honor the promotion because it has expired. Excuse me?! Way to dupe and take...
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