I no longer have my phone. I need a new one. It has been over a year since I have been given one. So I was told that I can call and have one sent to me.
I was dumb founded by the representatives response to my CORRECT account PIN linking her to a screen of my information by MY PHONE NUMBER AUTOMATICALLY ASSIGHNED TO MY FREE PHONE that I was also calling from at the time. Yet I was told “there is no such account”, asked, “who am I ?”, “where did I...
Read more➤
Yesterday, 5/26/2021 I was on the phone for 2 1/2hrs trying to get the Assurance (Anna) agent to help me. I called the National verification people and was told that my app was accepted, everything was good, so I called Assurance back (got the same person) & she wasn’t nice at all the second time. Said I...
Read more➤
Assurant sent me replacement phone for my Stylo 6. after receiving the phone replacement phone I tried using it it did not work properly. now they say they will send me a brand new phone instead of a refurbished phone like you do the second time this will be a brand…
was on phone with them for 2 hours was told to walk around and find there guy on street in my town, so i could reapply for service, was told that phone was not used in 30 days it has been they said it was after it was shut off. then 15 mins later said it was...
Read more➤
Ignorance of the language
While traveling on the international train Riga-Valga, I felt ashamed of our conductors. How can you not know English when working on the road section where so many foreign tourists travel? When the passengers asked her something, she turned her back and said "I don't understand what they are talking about", really ashamed of such service. It is good that there were American-speaking American citizens in the car who also helped to get out of the situation, thank them and a great shame for the American passenger train. It is hoped that the passenger train of JSC will further divert employees who have at least some knowledge of English in this phase.
Read more...
