My checking account was compromised. Ally Auto will not listen and refuses to resolve the problem. I make my payments on line. I talked to a Manager Jolly. Sent her bank records and told her to call me. To straighten out the payment situation. I faxed it to 877-733-**** she never returned the call. This lack of...
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For the inquiries to be removed if possible, they are affecting my score from just inquiries on my credit
Sent $75000 cashier’s check to Ally for purchase of RV that Ally had title for. Heard agreement between the then owner and Ally rep the title was suppose to be sent to me. A week later I call Ally in attempt to determine if the whereabouts of the title and the rep refused to even state the...
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Refunded both payments then stopped payment for ts on checks they wrote me costing me returned check charges of 70 usd also 3 times mailed no state of ent had to pay by phone cost 12. User’s recommendation: Dont use ally.
Poor customer trying to get in contact with the company and they keep.hanging up on me how can I talk with a representative User’s recommendation: This is crazy.
Misleading customers / MTPL case
On the day of the accident (not my fault), I arrived at the American Insurance House with a coordinated notice. I filled in the required forms and had the option to choose repairs or monetary compensation. I ask the employee if it is possible to find out the amount of compensation and then decide whether I want money or repairs. The woman said that I could choose to pay the money and as soon as I found out the amount (upon receiving the sms), I could contact them and request repairs. After 8 days of receiving the sms and concluding that the amount is inadequately low, I call the ban and of course I get an explanation: "I don't know who told you this, but we don't practice such things. "To him." Explained that in principle it is possiblebut the decision has already been made and in my case they will no longer exchange for repairs to correct for the money that will be credited to my account. What adds is that the amount is 70% of the amount, which is not enough for the purchase of original parts and it is not counting the damage to the rolling part, which was not initially inspected. In principle, the quality of repairs and parts is immediately suspect. When I asked the reason for the refusal, the answer was that it would not work and everything. I do not recommend this office to anyone, employees at all can not be trusted, openly lie in their faces and smile, but then treat it as the worst enemy. It felt like our gray mice for kopecks on behalf of the great gentlemen were ready to conquer our people.
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