I need to pay my bill and cant get through to them. Please contact me with information to speak with someone. My payment is due and I cant make contact with anyone to accept my monthly payment!
Once the loan through gmac was paid in full, I never received the title. I have called trying to get it with no results. Now gmac has now become Ally and I am told by my local license branch, in order to apply for a lost title, I need a report stating this loan is paid in...
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I feel so overwhelmed. Ally has continuously called me and harassed me for payments that were already paid, no matter what i do it doesn’t work this is the second time they have repossessed my car. I have called the Attorney General after trying to deal with this…
I was late with 1 payment about 4 years ago…it was a payment that I wanted to defer since I had lost my job. The person I spoke with said it was all taken care of blah blah blah, WELL apparently it wasnt because now they say Im late 33 payments yet never have they come for...
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Update by user Apr 29, 2021 I was left on hold for over 15 minutes waiting to talk to a manager, apparently there are no manager’s at Ally Auto Financial who are able to help their customers. I need to get an Attorney so I can get this problem resolved ASAP. Original review posted by user Apr...
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Misleading customers / MTPL case
On the day of the accident (not my fault), I arrived at the American Insurance House with a coordinated notice. I filled in the required forms and had the option to choose repairs or monetary compensation. I ask the employee if it is possible to find out the amount of compensation and then decide whether I want money or repairs. The woman said that I could choose to pay the money and as soon as I found out the amount (upon receiving the sms), I could contact them and request repairs. After 8 days of receiving the sms and concluding that the amount is inadequately low, I call the ban and of course I get an explanation: "I don't know who told you this, but we don't practice such things. "To him." Explained that in principle it is possiblebut the decision has already been made and in my case they will no longer exchange for repairs to correct for the money that will be credited to my account. What adds is that the amount is 70% of the amount, which is not enough for the purchase of original parts and it is not counting the damage to the rolling part, which was not initially inspected. In principle, the quality of repairs and parts is immediately suspect. When I asked the reason for the refusal, the answer was that it would not work and everything. I do not recommend this office to anyone, employees at all can not be trusted, openly lie in their faces and smile, but then treat it as the worst enemy. It felt like our gray mice for kopecks on behalf of the great gentlemen were ready to conquer our people.
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