I had a reservation at St Cecilia yesterday at 8:45 pm. When I arrived I was told my reservation was for 8:00 and I was a no show. Although I was seated, I confirmed my reservation was changed to 8:00 by a notice you sent (a new confirmation on Thursday afternoon). I cannot tell who changed it...
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How you took points while restaurants where closed. Very disappointed in Open table and how you handle this world wide virus situations.
I recently made a restaurant reservation at the Watermans in Richmond, London. I was sent an email to confirm. I was also sent a text message and charged to respond to the text message to confirm my attendance at the restaurant. Only to turn up and find the restaurant firmly locked up and a sign on the...
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AIt is THE WORST company!!! Impossible to redeem full value reward points, impossible to contact with customer service and if thats not bad enough, they screw up reservations so badly that when Ive shown restaurants my confirmed OT reservation, the restaurant has no record of it and will NOT accommodate the Reservation…. turning me away (more than...
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I had booked a lunch table at Christopher’s for Mr John Ions on Thursday 27th May and received confirmation from opentable. When John arrived there was no table booked. I was then sent an email asking me why he had not arrived!! I sent an email back to you saying he had arrived. However, he was given...
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