Ally Financial

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Ally Financial

Average Rating:

2.52 / 704 votes / 87 reviews
500 Woodward Ave, 16th fl
United States

Phone number: +1 888 925 2559

Category: Banks, Finance Companies

Links of Ally Financial
Toll-Free Number:
(888) 925-2559
Customer Service:

Ally Auto (American Suzuki Financial Services)
(888) 895-7578

Ally Auto (Outside the US)
(316) 652-6430

Ally Bank
(877) 247-2559

Ally Bank (Hearing impacted)
(877) 320-2559

Ally Bank (Outside the US)
(757) 247-2559

Ally Invest
(855) 880-2559

Ally Invest (Outside the US)
(818) 459-4591

Credit Card
(888) 916-2559

Home Loans
(855) 256-2559

Lending General Questions
(800) 427-9184
Report Fraud:
(800) 971-6037
(833) 226-1520
Accounting/ Billing:
(888) 901-4622
For Suppliers

(888) 568-0186
Business Customer Service:
(866) 766-4622
Become a Dealer

Investors/ Franchasing:
(800) 684-8823
Demand Notes

(866) 710-4623
(704) 444-7824
Advertising Inquiries

Other Info

+1 888 925 2559 (Ally Auto, USA) +1 316 652 6430 (Ally Auto, USA & International) +1 877 247 2559 (Ally Bank, USA) +1 757 247 2559 (Ally Bank, USA & International) +1 855 256 2559 (Home Loans) +1 855 880 2559 (Ally Invest, USA) +1 818 459 4591 (Ally Invest, USA & International) +1 888 916 2559 (Credit Card) +1 800 971 6037 (Fraud Hotline) +1 704 444 7824 (Advertising and Marketing)
500 Woodward Ave, 16th fl
Detroit , Michigan
United States – 48226
ATM Locator

Ally Auto Mail

Payment Processing CenterP.O. Box 9001951, Louisville, KY 40290-1951 Payment Disputes, Payments with Restrictions
 or Endorsements, or Customer Service
 CorrespondenceP.O. Box 380901, Bloomington, MN 55438

Ally Bank Mail

General Bank CorrespondenceP.O. Box 951, Horsham, PA 19044 DepositsP.O. Box 13625, Philadelphia, PA 19101

Ally Invest Mail P.O. Box 49050, Charlotte, NC 28277-3432 Show MoreShow Less

Company Address
Ally Financial Inc.
500 Woodward Ave
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ally Financial , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Ally Financial

My checking account was compromised. Ally Auto will not listen and refuses to resolve the problem. I make my payments on line. I talked to a Manager Jolly. Sent her bank records and told her to call me. To straighten out the payment situation. I faxed it to 877-733-**** she never returned the call. This lack of... Read more➤
For the inquiries to be removed if possible, they are affecting my score from just inquiries on my credit
3 Aug, 2021


Sent $75000 cashier’s check to Ally for purchase of RV that Ally had title for. Heard agreement between the then owner and Ally rep the title was suppose to be sent to me. A week later I call Ally in attempt to determine if the whereabouts of the title and the rep refused to even state the... Read more➤
Refunded both payments then stopped payment for ts on checks they wrote me costing me returned check charges of 70 usd also 3 times mailed no state of ent had to pay by phone cost 12. User’s recommendation: Dont use ally.
Poor customer trying to get in contact with the company and they keep.hanging up on me how can I talk with a representative User’s recommendation: This is crazy.

Misleading customers / MTPL case

On the day of the accident (not my fault), I arrived at the American Insurance House with a coordinated notice. I filled in the required forms and had the option to choose repairs or monetary compensation. I ask the employee if it is possible to find out the amount of compensation and then decide whether I want money or repairs. The woman said that I could choose to pay the money and as soon as I found out the amount (upon receiving the sms), I could contact them and request repairs. After 8 days of receiving the sms and concluding that the amount is inadequately low, I call the ban and of course I get an explanation: "I don't know who told you this, but we don't practice such things. "To him." Explained that in principle it is possiblebut the decision has already been made and in my case they will no longer exchange for repairs to correct for the money that will be credited to my account. What adds is that the amount is 70% of the amount, which is not enough for the purchase of original parts and it is not counting the damage to the rolling part, which was not initially inspected. In principle, the quality of repairs and parts is immediately suspect. When I asked the reason for the refusal, the answer was that it would not work and everything. I do not recommend this office to anyone, employees at all can not be trusted, openly lie in their faces and smile, but then treat it as the worst enemy. It felt like our gray mice for kopecks on behalf of the great gentlemen were ready to conquer our people.


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