AARP Roadside Assistance from Allstate




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AARP Roadside Assistance from Allstate

Average Rating:

1.49 / 98 votes / 12 reviews
601 E Street N.W., Washington, D.C., 20004
United States
Phone: (800) 616-9319
Web: https://www.aarproadside.com/

Category: Service Centers and Repairs

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Complaints & Reviews — AARP Roadside Assistance from Allstate

Called in tow request at 9:30. At 3:30 called for ETA, told 5:45. Called at 7:30, told that call expired and they would not be coming!! When Rep called tow company and we had 3-way conversation, tow company said, sorry, we overlooked it – we can be there in 90 minutes. When I argued with them, the… Read more➤

Poor customer service during a request for towing. My daughter, Dion Nesmith, present member of AARP, has been stranded in Gainesville, FL for over 6 hours waiting for a tow truck to transport her to Tampa Bay, FL. They’ve given the tow truck drivers the wrong pickup and drop off address 3 times. The customer service representatives… Read more➤

I called on 6/10/2021 to cancel my roadside service and the person that I talked to told me that he could give the same plan at $54.50. I look at my bank account and see I was charged $109.00. I called and get a run around to try to talk to some one. And here I thought… Read more➤

THURSDAY, APRIL 82021 AT 10:30 AM I DECIDE T O TAKE A RIDE IN MY CLASSIC CAR TO UNWIND. AT AROUND 10 TO 11: AM THE FUEL PUMP GAVE OUT AND I HAD TO PUSH MY CAR INTO A PARKING LOT NEXT TO THE MAIN ROAD. A VERY NICE WOMAN STOPPED HER CAR GOT OUT AND HELPED… Read more➤

I terminated my auto and home policy with Allstate after I experienced they steadily increased my premium without properly notifying me. Even after terminating my policy, Allstate roadside assistance has charged me for over a half year. How can I get my money back?

It takes entirely too long to get a tow truck to help. I was stranded on the side of the road and it took a long time to get someone from Roadside Assistance. My best guess is that the agent I got on the phone was international. I was then told it would take another hour to… Read more➤

It is now going on the second day to get the tire fixed. Waited 5 hours yesterday to have someone show up and they gave up at 7:30 pm and today was supposed to get fixed at 10:00 it is now after noon, and they say can’t come out and fix tire must get it towed to… Read more➤

Paid him 60.was told all state would refund Had not happen.

I put a hole* in my tire while driving. My call to Allstate was answered promptly and courteously. They could not detect my location, but after giving them things in the area, they were able to send the tow truck. I was towed to a tire shop, had it replaced, and was back on road in a… Read more➤

Needed a jump but the lady on the phone asked if car would make a sound. Advised no there is no noise. She said it’s more likely your alternator, she stated they could pickup the car an take for service. I stated l only need a jump an said don’t want to go to garage. Decided not… Read more➤

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