THURSDAY, APRIL 82021 AT 10:30 AM I DECIDE T O TAKE A RIDE IN MY CLASSIC CAR TO UNWIND. AT AROUND 10 TO 11: AM THE FUEL PUMP GAVE OUT AND I HAD TO PUSH MY CAR INTO A PARKING LOT NEXT TO THE MAIN ROAD. A VERY NICE WOMAN STOPPED HER CAR GOT OUT AND HELPED ME PUSH MY CAR. I WAS Outside MY CAR PUSHING THE CAR WITH THE DOOR OPEN SO I CAN STEER THE CAR, UNFORTUNATELY THE CAR GAINED Too MUCH SPEED. I FELL AND THE CAR DRAGGED ME AND I HURT MY KNEE, PEELING THE SKIN RIGHT OFF. I AM 71 YEARS OLD, AND RECENTLY HAD OPEN-HEART SURGERY, RECENTLY LOST HALF OF MY RIGHT SIDE LUNG TO CANCER, I HAVE DIABETES, ULCERS, TWO HERNIAS, A HEART MER MA, A pacemaker, TINNITUS, AND AN ENLARGED PROSTATE, I HAVE TO TAKE A LARGE AMOUNT OF PILLS EVERY DAY FOR THE REST OF MY LIFE, IN ORDER TO HAVE QUALITY OF LIFE. I CALLED AARP FOR A TOW TRUCK AT 11:05 AM, ATLAS TOWING INC.SAID" I'LL BE THERE AT 12:27PM". AT 1:00 PM I LOOK AT MY PHONE RECORD AND FIND OUT THAT THEY CANCELED THE SERVICE AND NO ONE HAD THE DECENCY TO Call ME TO LET ME KNOW, SO I CALLED AARP AGAIN THEY SAID "DON'T WORRY, WE WILL GET YOU SOMEONE ELSE". ABOUT 10 OR 15 MINUTES LATER I GET A TEXT MESSAGE. DUB A'S AUTO WILL BE THERE AROUND 1:24 PM. AT 2:01 PM I CALL THE TOWING COMPANY AND THE DRIVER TELLS ME "I AM LATE I WILL BE THERE SOON". IN 15 MINUTES AT 2:37 PM I CALLED AGAIN. THIS TIME A MACHINE ANSWERED AND STATED "WE CAN'T TAKE YOUR CALL AT THIS MOMENT LEAVE YOUR NUMBER AND WE WILL CALL YOU BACK". SO I CALL AARP AGAIN AND THEY CALL THE DRIVER AND SAID "THERE WILL BE ANOTHER 15 TO 20 MINUTE WAIT". AT AROUND 4:10 PM A WOMAN STOPPED BY TO TAKE PICTURES OF MY CAR. SHE Loves OLD CARS AND WE TALKED FOR A WHILE. I WAS TELLING HER MY CAR BROKE DOWN AND I Have BEEN HERE IN THE SUN WAITING FOR A TOW. I HAVE NOT EATEN OR DRANK ANYTHING. I NEED TO GO HOME AND TAKE MY MEDICINE FOR MY HEART AND MY DIABETES. I Won't LEAVE MY CAR HERE. I HAVE A LOT OF MONEY INVESTED IN THIS CAR. IF I HAVE TO I WILL SLEEP IN IT. SHE SAID TO ME THIS IS A BEAUTIFUL CAR AND YOU NEED TO GO HOME AND TAKE CARE OF YOUR CAR AND YOUR HEALTH.SHE SAID I AM CALLING MY HUSBAND HE Has A DOLLY AND I AM SURE HE WILL HELP YOU BRING YOUR CAR HOME HER HUSBAND CAME WITH A DOLLY AT 5:30 PM, 6 HOURS AFTER I GOT STRANDED WAITING FOR A TOW TRUCK THAT IS AFFILIATED WITH YOUR COMPANY- AARP. I MADE IT HOME THANKS TO THE MERCY OF A STRANGER, A GOOD SAMARITAN. I HAVE HAD AARP FOR ABOUT 20 YEARS AND VERY RARELY USE IT AND WHEN I NEEDED AARP THE MOST YOUR COMPANY LET ME DOWN. BY THE WAY THE TOW TRUCK NEVER SHOWED UP. THE TOW TRUCK DRIVER CALLED ME WHILE I WAS ON MY WAY HOME BEING TOWED BY A COMPLETE STRANGER. THIS STRANGER AND HIS WIFE TURNED OUT TO BE MY GUARDIAN ANGELS, WITHOUT THEM WHO KNOWS HOW MANY MORE HOURS I WOULD HAVE STILL BEEN STRANDED? AARP'S MAIN OBJECTIVE IS TO HELP AND BETTER THE LIVES OF ALL ITS SENIOR MEMBERS I AM ONE OF THE MANY YOU HAVE FAILED. I AM IMMEDIATELY CANCELLING MY MEMBERSHIP AND ANYTHING THAT HAS TO DO WITH AARP. HOW DISAPPOINTING AARP DID NOT HELP ME WHEN I NEEDED THEM THE MOST. User's recommendation: DO NOT RELY ON THE TOWING SERVICES FROM AARP.