I live several miles from Louisa Virginia but use the CVS in Louisa as Aetna has a contract with CVS. I was told on the phone on Thursday morning that my prescription would be ready by noon on Thursday. I then got a text that my prescription was ready on Thursday evening. I tried to pick it up at approx. 11:00a.m. on Friday but the clerk was having a problem with the customer in front of me so I left and did some other shopping. I then returned about 45 minutes later and was told the prescription was not ready and it would be another 15 minutes. I left and said I would come back next week. My issue is that the pharmacy clerk was terribly rude. This is horrible customer service and should be rectified.