I pre ordered a chair in June 10, 2018. Was supposed to be shipped in August 2018. I've been trying to contact them ever since. I've sent numerous emails, left serveral voice mail messages. Not one word from this company. And I probably won't . They are a sham! I've contacted the Better Business Bureau. Found out many complaints in Texas & New York. But they still keep ripping people off. Time to go to social media. I encourage anyone out there, if you feel as I do, especially after they stold your money that you work for, to use ALL networks, media, File reports. Shut these people down.