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The level of customer support from vonage is at an all time low. Customer support is no longer available via telephone. We require telephone support including both principles to resolve several technical issues. Past attempts at resolving problems via telephone individually (when telephone assistance was available with a live person and not a robot) and/or chats individually,...
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Received an email stating my final bill of $67.80 was billed to my credit card after I closed my account. When I call there is no answer simply an automated system that hands up on you if you choose not to sign up again There is no phone number I can call to dispute this charge. Was...
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This company should not be in business and anyone that signs up for this lousy service is in for a miserable experience. I tried this VOIP provider and the service never worked so I subsequently cancelled. Its representatives will threaten you with early termination fees and whatever it feels it can get away with. I disputed the...
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they drop calls all the time. call to complain and cant understand them, not in America. I would not tell anyone to use this ### service. not professional don't speak English very well. all them do is read from they q cards on what to say. I give them a minus 10 for grade. request paper bills...
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Used Vonage internet phone service for more than 10 years while I was AD USAF. I recently retired and came back to US. Cancelled the Vonage phone service. They charged me $150 for the device that I bought with my own money at Osan AB, ROK about 10 years ago at local retail store and another $270...
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