I rec'd a letter from Consumer Cellular using AARP logo "Low Prices, No Contracts & Award - Winning Service 100% Risk- Free" which was far from the truth. I was informed I could get a phone from Target which I did - Paid cash for it $135 with tax. I wanted to keep the same phone number that I have with Great Call; the nice salesperson told us we could get activated after getting a pin# from Great Call. That I typically would be invoiced for balance each like Great Call. Waiting to establish a pIn number; I call Consumer Cellular to get assistance to transfer contacts from old phone. I got a sales promotion for a high price service for the elder to call and visually contact family. The Representative was Christina; asked a lot of id questions to dob, ss# and informed us that all we need to do is call on the same number and they could request transfer of old phone with no auto pay. We did finally got the pin. I recalled to finalize the transfer from great call to consumer cellular; so, I called Consumer Cellular. It was answered by Michelle who abusively said she did not handle activation and transferred me to an Angel; who was very rough with me and said that I did not call because there was not recorded of it. She asked for all kind of personal information again. She made fun of all the individuals with my Hispanic name; made me feel inferior thru-out the repeat demanding full ss#. At the end, she demanded a credit card for auto-pay. Making the transaction a one side contract - I did offer a cash down payment as hold for more 3 months. I asked for a reason why I could not pay monthly (in advance) if need be. I have a great credit score; but she would not tell me why except that her computer made the determination. I requested under present credit review law a copy of the credit bureau report for refusal. She said no. I requested a supervisor who was Lindsey #4245; she was the same an Angel word for word and even place information that was never spoken to Angel. So, I asked for another supervisor Barbara #4980. She thought it might be locked credit report due to ID protect that I had. Although, more pleasant, she would not consider the elderly consumer cellular point of view of creating an open one sided contract by giving the firm an unlimited use of credit card. I felt abused and mistreated as an elderly. I see this firm as abusing/misrepresenting firm which should be investigated by FTC and FCC. I have never auto paid for phone service. This is a scam for the elderly. I am very disappointed with AARP for promoting and supporting a questionable company. I strongly believe in paying my bills and after all this years, do not desire the treatment by this firm. I did returned the phone to Target, who I found understanding and the treatment by Consumer Cellular unusual. The monthly bills would have been $28.50 plus tax. Too bad for Consumer Cellular in not having faith in responsible elderly persons and not having fair credit practices. Thank you,