I will never shop at Baileys again. After just purchasing a new home a couple weeks ago, the very first piece of furniture I bought was a bench at Bailey's. They told me it was a clearance item, and they only had 1 in Soldotna that they'd transfer, and it would need assembly. When the product arrived after 2 weeks, I was unable to complete assembly due to manufacturer's defects. Bailey's offered to construct the item for me, which they weren't able to do due to the defects. At that point, I offered that I would be willing to take the floor model, but at a discount - bottom line was that I wanted to leave with a bench that I had paid for 2 weeks previously. I was told they had 10 more pieces in Soldotna, and I could wait 2 more weeks for a transfer, but that they'd assemble it. This was not a satisfactory solution, as I was not willing to wait 4 weeks. I again countered that I was willing to take their floor model at a discount. Bailey's told me they don't offer military discounts, senior discounts, or discounts on clearance/damaged goods due to their slim profit margin - (please note, they have a clearance center, with discounted floor models that are clearance or damaged). I informed them that this was not a satisfactory solution, and that I had a houseful of furniture to purchase. They stood firm in their dis-service to me. I subsequently left Baileys yesterday, and spent $5000 at other companies, about 1/2 of the purchases I plan to make. Too bad Baileys, that $400 bench and your poor customer dis-service just cost you thousands in my own purchases, and a lifetime of bad reviews from me.