Problem appears to be resolved! Company promised to refund money taken from my account and discontinue my involvement with their vip program which I never signed up for!! It will be 3-5 days before I see the refund. I asked for explanation and was told I checked a box that asked if I wanted to receive 10%...
Read more➤
This Company should be not allowed to be in business. They are simply horrible in every way and something should be done about this. I ordered a toy from them for Hanukkah 2020 and they never told me it was not in stock and back ordered. I ordered it 3 1/2 weeks before…
I called the company and asked them about a back-order. The young lady was very nice and cooperative. The company would not remove the Covid-19 surcharge from my order. It is only a $1.00 but think about a million people ordering from this company that will receive $1,000,000.00 FREE from customers! Why should I have to pay...
Read more➤
spent $200 and poor customer service, can’t find out status other than STILL processing. If go back online it shows both items in stock. Never again from here.
In ordering the toy for my nephew I didnt realize I was also entering myself into their VIP plan which deduct a monthly fee from my card User’s recommendation: Pay attention to the small print.
Poor service and furniture quality
Three things are bad things, because when you buy optimus furniture in a furniture store, the fourth will never be out of that store again. The first was a three-door cabinet, already assembled inaccurate and oblique, deformed. The second was a coffee table, the problem is the same, now it is tilted completely and thrown out. The third was an office chair, broke after two months. The attitude of the store - the customer is to blame only, because the furniture is not intended for use. The result, money is spent and I have to look for another furniture store, only now I will first look at complaintsibas.org and only then will I buy, because when buying optimus furniture, I am thoroughly disappointed. Buyers, you're vigilant and inquire in advance of your purchase.
Read more...
