Paid extra of $4.95 for expedite Order has been awaiting FedEx pickup since 3.11 . Called three times and given run around. Will never order from them again. Will not be delivered by my Grandson’s birthday which I allowed time and paying extra. DO NOT order from this company!!!Do D
False advertising. Photo displays a complete kit. No tank. No tadpoles. Bought in November. It is almost March and no tadpoles. Aside from that I was charged a recurring fee for a club I never joined. Too many phine calls. Too many emails…no satisfaction. No help. Why not just overnight the tadpoles? I don’t think tadpoles even...
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Poor service and furniture quality
Three things are bad things, because when you buy optimus furniture in a furniture store, the fourth will never be out of that store again. The first was a three-door cabinet, already assembled inaccurate and oblique, deformed. The second was a coffee table, the problem is the same, now it is tilted completely and thrown out. The third was an office chair, broke after two months. The attitude of the store - the customer is to blame only, because the furniture is not intended for use. The result, money is spent and I have to look for another furniture store, only now I will first look at complaintsibas.org and only then will I buy, because when buying optimus furniture, I am thoroughly disappointed. Buyers, you're vigilant and inquire in advance of your purchase.
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