After I ordered a Christmas gift from Young Explorers, I received emails asking me to join the Young Explorers VIP club at $14.95/month. I was very careful not to click on anything related to this, but 6 weeks later I found a $14.95 charge for the VIP club on my bank statement. I immediately called customer service...
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I am very disappointed in Young Explorers. They are now charging me for something call the Young Explores VIP Club because I purchased one thing from them for Christmas. I noticed the charge last month but thought it was a delayed charge for the item I orders. Not so.
I purchased a membership over the phone after placing an order from the young explorers catalog. I received the packet in mail and followed thru with sending in copies of receipts as per directions . I did receive a rebate check. Now I tried to get into my account online and could not get logged in. I...
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I bought from Young Explorer’s and as I checked out, it asked if I wanted to join their club for discounts. It never mentioned a fee or hitting my credit card until after I clicked submit. I was unable to cancel it when I called immediately following the transaction…
I ordered a Christmas gift a month ago for my 3 year old grandson and was told it would be delivered in 2 weeks. Then i got another delivery date and now a 3rd one for AFTER Christmas with no explanations. I called customer service ( in the Philippians) and after pulling teeth and a couple of...
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Poor service and furniture quality
Three things are bad things, because when you buy optimus furniture in a furniture store, the fourth will never be out of that store again. The first was a three-door cabinet, already assembled inaccurate and oblique, deformed. The second was a coffee table, the problem is the same, now it is tilted completely and thrown out. The third was an office chair, broke after two months. The attitude of the store - the customer is to blame only, because the furniture is not intended for use. The result, money is spent and I have to look for another furniture store, only now I will first look at complaintsibas.org and only then will I buy, because when buying optimus furniture, I am thoroughly disappointed. Buyers, you're vigilant and inquire in advance of your purchase.
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