They are the worst in the market, inefficent and unpolites, stay away from them
On July 31, 2018, Yapstone put my VRBO bank account on hold due to my bank, Chase, declining a Yapstone refund, due to Chase arbitrarily putting a hold on my account for, of all things, what they thought was an incorrect business address. By Aug. 15, I had provided…
A traveler cancelled his reservation past the deadline to receive 100% refund. Traveler received 50% refund. I personally refunded the payment I received from VRBO on this account back to the traveler so he got 90% refund. VRBO kept the rest. Traveler than claimed he…
Yapstone is the third party company VRBO/HomeAway hired to do the payment end of the rental business. Boy, THAT was their biggest mistake! I have had my property listed with VRBO for three years and last month, for the very first time, I had a question about a rental payment, so I was referred to Yapstone. Well,...
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I have 6 vacation prkperties and for 12.5 years dealt with guests directly and had nk issues !! Now fhat VRBO has fkrced its new policies and is doing all the payments, it has been nothkng but a disaster !! Anyone reafing this PLEASE STAY AWAY FOR VRBO AND HIMEAWAY….LIST ANYWHERE ELSE!!!
quality of service and prices
I have flown about 2 times a month for the last several years and if 2-3 years ago with AuAir they were 20 -30 flights a year, then now they are only up to 10. Unfortunately, you have to choose other non-Australian airlines, because the service is better, prices are lower. shame on our airline operator. OceanianMiles points have not worked normally since becoming the best program of the year. The offer of flights is very limited and AB offers them on the most unpopular flights. AuAir does not respond to emails, apparently trying to make extra money on toll numbers. The flights were missed, the promised 500 OceanianMiles points cannot be obtained for the issued voucher - they simply disappear and they do not respond to claims through the AB website AB.
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