More Contact Info

Toll-Free Number:

(866) 354-9679

Customer Service:

(855) 279-0505

General Info:

(704) 599-3711

Legal:

(844) 883-2203

Blue Ridge

(844) 883-2202

Rockwell

(844) 883-2201

WORX

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9:00am – 6:00pm (EST)

Company Address

Positec Tool Corporation

10130 Perimeter Parkway Suite 300,

Charlotte,

United States

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Complaints & Reviews — Worx

22 Jun, 2021

Terrible customer resonse times

multiple attempts to contact. call back takes 24 hours. customer service hours are not posted correctly.. chat response said 32 minutes..no response after a full hour. been trying to get a part ordered for a week. great product *** and inconvenient support User’s recommendation: patience.

Equipment

19 Jun, 2021

Upset with no response from company after several attempts

Item broke after one use. Trying to contact company for replacement parts with no help from them after several attempts and leaving messages User’s recommendation: Buy locally so item can be returned.

Equipment

18 Jun, 2021

My blower for the second time stopped working. And I can’t get the screw out to replace saw

Ive had multiple problem with all my Worx Tool. Some had to replace under warranty and 1 use after getting it back it the same problem again. Plus I use it way under what its supposed to work. Yeah Im pissed its the season and Im down. *~# Worx User’s recommendation: I wont.

Equipment

18 Jun, 2021