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Average Rating:

1.91 / 1010 votes / 126 reviews
Stanley Black and Decker, Inc.
1000 Stanley Drive
New Britain
New Britain
United States

Phone number: 18883314569

Category: Building and Construction

Links of Craftsman
Toll-Free Number:
(888) 331-4569
(410) 716-3900
Other Info

+1 888 331 4569 +1 860 225 5111
1000 Stanley Drive
New Britain , Connecticut
United States – 06053
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Company Address
Stanley Black and Decker, Inc.
701 E. Joppa Road, Mail Stop No. TW230
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Craftsman , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Craftsman

Hello I purchased a craftsman powerwasher at Lowe’s on Harrison avenue in Cincinnati, Ohio in June. Unfortunately I didn’t have a chance to use and unbox the powerwasher until Sept 15. It did not start after several attempts so I decided to invest in the lithium battery to start it as it has battery start capabilities. It... Read more➤
12 Sep, 2021

Craftsman Tools

Now that Sears no longer exists, just its name on a web site, the Craftsman Tool Warrantee is useless. You might as well purchase tools elsewhere that cost half the price and then purchase replacements when they brake. There are other lifetime warrantee tool brands out there, that you could buy much cheaper. I tried to replace... Read more➤
On August 21, 2021, I was cutting my yard with the above push mower when suddenly it started making a rattle noise and seconds later I seen metal shooting out of the side. Luckily my kids or wife was not outside and no vehicles or house was damaged. I picked up several pieces of metal out of... Read more➤
My pressure washer hose is busted I need a new pressure hose as soon as possible plus my pressure washer is under warranty
The tensioner screw is bent and some of its treads are damaged. I don’t know what caused it. Maybe you can advise me on how to prevent that from happening next time User’s recommendation: It’s a good product.

Don't pay money!

Beware of the fraudster Raivo Milberts, who in inhumane working conditions exploits even 13-15 year old girls on dangerous equipment and does NOT pay for work claiming that the company is bankrupt and there is no money! Classifieds last for years. Offers "learn" and makes you work for free. When asked to draw up a contract, then say that there is no money and orders, so new employees can not afford. Raivo Milbrets is an abnormal miser, an old employee for all the "envelope wages" to go to ask and which it is impossible to receive. Workbenches very old bought written off from other companies and do not even have a tutorial, all have to learn yourself. Most of the equipment is already broken in a disassembled form, the ventilation barely works, the air conditioner does not go, the light in the workshop to shut down shy of saving. It is forbidden to even turn off one of the equipment (thermopressors), because then it will catch fire and burn the whole building. There are no fire extinguishers, no water, no toilets (you have to go to another company 's toilet with your paper and towel), no showers, not even brooms to put them in the trash. God does not allow you or your children to be there. Equipment is dangerous and broken, weights must be lifted and there is nothing to breathe due to chemicals.


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