More Contact Info

Toll-Free Number:

(866) 354-9679

Customer Service:

(855) 279-0505

General Info:

(704) 599-3711

Legal:

(844) 883-2203

Blue Ridge

(844) 883-2202

Rockwell

(844) 883-2201

WORX

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9:00am – 6:00pm (EST)

Company Address

Positec Tool Corporation

10130 Perimeter Parkway Suite 300,

Charlotte,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Worx , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Worx

17 Jun, 2021

They don’t answer their phone

My order is lost in the mail. They are closed at 3:50 in the afternoon on Thursday. Robot answers the phone with no info. I now want a refund but cant contact the company. User’s recommendation: Shop elsewhere.

Equipment

16 Jun, 2021

Please don’t pay $5. to talk to these people! They will not call you back, they will not refund the $5. and probably will charge a very high fee for not cancelling!

You charged $5 to talk to someone who never calls back! I want a refund and do not charge for not cancelling! User’s recommendation: No don’t buy these products … if you have a problem, they won’t help you!

Equipment

15 Jun, 2021

Resolved: Failed online order but Paypal was still charged

Update by user Jun 19, 2021 Company fixed the issue and I have been provided with full refund. Original review posted by user Jun 15, 2021 Tried for over 7 days to get a refund for an order that was never created, Attempted to Chat, called, emailed, messaged, No Response. Worst Customer Service ever! User’s recommendation: STAY... Read more➤

Equipment

11 Jun, 2021

I need a real person to talk with

Im trying to reach someone on replacement spools for the Worx trimmer. I wish to speak to a real person. My number 317-919-****

Equipment

10 Jun, 2021

*** off with their customer service.

I have been trying for over ten days to get to speak with customer service, go on hold then after a while they tell you they will call back in 24 hours, no go backs . D

Equipment