Bought the wg305 in January of this year from Amazon and it quit working today. There is a 3 year warranty and I need to know what to do now. David Campbell
I need to have my 24 volt lawnmower repaired, unable to locate a repair shop in Lakewood Colorado. Numerous attempts to email and call the Customer Service number at this company has been futile. User’s recommendation: Don’t buy a WORX Product unless you know there is a repair shop in your area.
Order wasn’t moving to shipping/tracking – auto system stated order was in “CANCEL STATUS ” – online showed order as”Active” – chat was 40 minute Waite – calling was to a return call within 24 hours User’s recommendation: Verify stock before ordering.
Update by user Aug 17, 2021 I’m not saying this is the most accurate assessment, but look at it this way.It’s mid-August, and I’d say most of their annual sales for trimmers has already happened. I doubt mine is the first to break and they must know this by the replacement parts orders. Clearly…
When I go on the internet to chat says “42” minutes, but never changes no matter how long you wait. You never get to talk with anybody. A complaint will be filed with Better Business Bureau. Stop cheating! User’s recommendation: Don’t buy anything from WORX.
