More Contact Info

Toll-Free Number:

(800) 544-8021

Customer Service:

(800) 822-8987

General Info:

(800) 521-0171

Question about Lease-end Services

Sales/ Reservations:

(800) 428-4034

Volkswagen Credit

Technical Support:

(800) 411-6688

24-Hour Roadside Assistance

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00 am – 9:00 pm EST

Additional Addresses:

Volkswagen Chattanooga

Assembly Plant

7351 Volkswagen Drive,

Chattanooga, TN 37416, US

Customer Relations and

After Sales Support Center

3800 Hamlin Road,

Auburn Hills, MI 48326, US

Volkswagen of America, Inc.

Attn: Campaign Reimbursement

3800 Hamlin Rd, Auburn Hills, MI 48326

Volkswagen Credit

PO Box 3, Hillsboro,

OR 97123-0003, US

Volkswagen Credit

PO Box 5215 Carol Stream,

IL 60197-5215, US

VW 24-Hour Roadside Assistance

P.O. Box 9145 Medford,

Massachusetts 02155, US

Volkswagen Customer CARE

3800 Hamlin Road

Auburn Hills, MI 48326-2829, US

500 Clipper Dr, Belmont,

California 94002, US

Company Address

Volkswagen of America, Inc.

2200 Ferdinand Porsche Drive

Herndon,

United States

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Complaints & Reviews — Volkswagen Of America

10 Jul, 2020

Having problems with making payments overthe phone with my phone number.

I was late on my payment for this month, because every time I try to call from my phone number that is on file with vw, customer service indicates a California law. I have been trying for 3 days, no one answers customer service. I have been on hold for over 3 hours wach time I try... Read more➤

Auto

2 Jul, 2020

Poor service was observed

Time wasted – waiting for 8 hours for at Kuruman dealership but yet still didn’t get service I was given wrong information in terms of when will they attend to my vehicle They couldn’t find fault with my vehicle

Auto

25 Jun, 2020

DIRTY INTAKE MANIFOLD FROM GAS USE SHOULD BE COVERED UNDER WARRANTY

Volkswagen Customer CARE 3800 Hamlin Road Auburn Hills, MI 48326-**** AlohaI just had a chat online with a VW representative and I am completely dissatisfied with her answers and hope you can enlighten me as to why VW does not stand behind its brand. I have been a VW customer for over 40 years. I have had... Read more➤

Auto

23 Jun, 2020

Typical ***

You won’t Sell me a simple bushing for my shifter because of the EPA scandal you guys did to make more money because you lost so much. 127$ for the whole assembly no thats ridiculous. User’s recommendation: Don’t buy VW.

Auto

22 Jun, 2020

Service charges and cashier

I got my car diagnosed and the fee is 150.00 unless I do some of the work that inspectors found wrong with the car if I proceed with repairs the diagnostic fees will be included with my repair bill so the fees are high $4,789.00 so I decided to choose 2 things wrong in the list of... Read more➤

Auto