Sale order: SO210715-594359 The installation has not been done since 15 July 2021. Timeline: 16/07- Vetting application notification received. 19/07- Fibre order confirmation letter received. 19/07- Home installation appointment booking confirmed. 19/07- Service activation appointment booking reservation is done. the reserved date is 21 July 2021 at 2 pm. 23/07- Sim card and USB dongle delivered to...
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Been waiting for my fibre to be activated for over 10 days. Each consultant spoken to is unable to get the service activated, when I call again I have to start my story again and no one bothers to follow up. Spoke to a team leader by the name of Denver Anthony who has done nothing to...
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After attempting to contact the customer care division of Vodacom, to cancel my cellphone contract, since early June 2021 up until 5th August – by sending 8 emails without a response – I managed to reach out to an employee who assisted me.
I have a handset insurance on my vodacom cell phone number [protected] and ID number [protected]. I have been trying to cancell this policy since November 2020 and later in March 2021 was referred to Finrite insurance company because they are responsible for all their insurances. When I ask why was I not told about them from...
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Good Day Logged a relocation on 29th July up to now no one at VodacomFibre could assist with reference number to book the relocation and fix my Fibre. Today is day 9 with no response and no feedback from Vodacom Fibre. Every month you are fast to take the payment but when I need you assistance this...
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Harassment and Persecution
Never send any emails to this company of thawed idiots! I was just painting about some insignificant nuances in their offer, but now they are haunting me with countless offers, stupid advertisements, sick calls... - it's just madness! The saying comes to mind - because shit touches, because shit stinks. And that is exactly my experience with this corner firmel. I do not recommend to anyone.
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