you dont give me enough word to tell our problem, we cancelled in Oct and they are still billing us it is July now. got credit card involved finally had to get new card,now sending a bill. guess we will have to get an attorney! User’s recommendation: absolutely not!!!!
Alarm going on without any reason . Sometime yellow light going onI want to solve this problem with vivint customer care
Trying to update my account CC information, the system wouldn’t allow it due to conflicting accounts which should have been resolved over 7 years ago. I have been going back and forth with Vivint for 3 months, 10 calls and roughly 8 hours now trying to simply update my account, which resulted in sending out an onsite...
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I ordered a replacement back door sensor a few weeks ago. Ive been charged $50 but havent received the sensor.
Transferred 4 times then hung up on , what a joke!!!! Not happy at this second,and these are the ones monitoring your home User’s recommendation: Don’t ask for anything complicated.
Delivery, customer service
I ordered a TV set in the AZ Electronics online store for 700 CA$ with delivery to the nearest store. The next day, an e-mail arrives informing you that the product has been delivered to the store and can be picked up. On the day of delivery, it was not possible to take the product home, so I picked it up the day later, when the transport was arranged. By presenting the order information in the store, you confirm that everything is in order and such an order has been received. The seller goes to the warehouse to pick up the goods, but they are not there, as well as in the other warehouse. The guy goes to consult another seller and after a quiet conversation the two shyly announce that my TV is the one standing on the shelf turned on for viewing. It was brought and put there. When trying to find out how it can be, it turns out that when ordering a product, the comment should indicatethat you want it unused and packaged. This was followed by a series of reservations that contradicted each other, and the question of why the shelf TV was a different color than the one just ordered. I don't know where the TV I ordered stayed, but at least I could call and inform him that it wasn't there, the store could not wait to take it straight off the shelf for the full amount without proof that it stood there for 2 days instead of years. >
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