Sears Auto Center

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Sears Auto Center

Average Rating:

3.18 / 751 votes / 93 reviews
3333 Beverly Rd, Hoffman Estates, Illinois, 60179
United States

Phone number: (800) 549-4505

Category: Service Centers and Repairs

Toll-Free Number:
(800) 549-4505
Customer Service:
(888) 819-6963
(847) 286-8400
Company Address
Sears Auto Center
3333 Beverly Rd
Hoffman Estates,
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Sears Auto Center, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Sears Auto Center

Raymond Vasquez is not a good manager at Sears Automotive at the Southpark mall location at San Antonio, TEXAS. He has no regard for customer loyalty. He will not honor 1 year warranty paid for alignment, because he doesn’t get a commission for free service, although…
My car battery is under Sears warranty. The battery has dies and nearest Sears auto center is 150 miles from my residence. I have been trying to call sears warranty departments since July 10. However, there is no resolution of my issue as yet. For each call User’s recommendation: Be careful before you trust on Sears warranty... Read more➤
24 Jul, 2021

Due hard battery died

Sears has the absolute worst telephone support. Loops within loops of auto voices with no ability to choose an option to talk to a general customer service rep, which I needed. Then once you finally find a combination of selections to talk to a human, the person gave me a number to call that was no longer... Read more➤
19 Jul, 2021

Alternator not working

I replaced my alternator at sears auto center, my car is lexus es 350, it is not working now. Can you refund the money, Sales check number is 0267********
25 Jun, 2021

Dry angry

Y’all just up and closed all seats auto what am o supposed to do now!!! *** Sears *** Sears *** sears User’s recommendation: *** Sears.
Though warranty supposed to cover 18000 miles they say out of warranty since warranty time frame elapsed . What kind of pad and rotors last only 3k miles. Makes you wonder what was used if any User’s recommendation: Avoid this place at all cost.
9 Jun, 2021


I order tires supposed to get them today Wednesday june 9 paid in full!!!! No one answered phones!!!!!! No one call telling me anything!!!!!!!! Im pissed off! Im at work try calling 800 numbers no luck!! NEVER AGAIN!!!
12 May, 2021

Repair disput

Sears auto center at white oak silver Spring, MD replaced my tire sensor, but it is not working and the light is still on. I talked to the center manager and the response I received is saddening and disappointing. The utmost poor customer service and poor maintenence.
I purchased a lifetime alignment on my two vehicles in a lifetime road hazard protection plan on all my tires and theres no store open to warranty that and to fix my equipment I have to go to another store like fire stone and pay them $30-$60 to do the same thing that I paid a warranty... Read more➤
I got a lifetime alignment package with sears auto center and all your stores closed in my city. Las vegas. I cannot find my reciept but i bet you can find it in your computer. I dont even think i used the service one time. The closes shop to me is in california. I cant drive to... Read more➤
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