I received a text at 11:38 a.m. that VA 1421 2:40p.m. to Cairns was cancelled. This didnt give me sufficent time to make any alternative arrangements as my taxi was almost at the airport. The reason given was staff shortage. I would like to understand what this means. I approached the Virgin Lounge to see if I...
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I’m taking VA252 flight from Canberra to Melbourne, and two staffs from virgin was very rude and arrogant to me. One named Mayuka, who even refused to touch my passport, and was clearly not trained well to handle my case as she went out several times asking her supervisors and asked me to wait all the time...
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We are very upset with Virgin. I wanted to Fly Jetstar, but my partner insisted we fly Virgin. We have now had our flights changed twice, and the second change means we are forced to stay in Sydney overnight!! I rang Virgin and asked that a note be put on our flights that we get the first...
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Fraud and Poor Service
Promises to do, but does nothing. Name one price, say another number to the order. Delays time, does not respond to emails. Tragic attitude from employees - Alberts Berzinsh. Rude, rude. I highly recommend avoiding this business.
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