Uhaul located at 4440 University Drive, Huntsville Alabama charged me late fee even though payment was set on auto bill. They then proceeded to change my storage rental rate after two months. I have called and visited the site, and been given the run around. This is the worst customer service I have ever received. User’s recommendation:...
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I rented a truck from the uhaul on Market Street in Lees Summit and did not sign for insurance because the insurance company was paying for the rental. I was told by the person that I would be credited and still to this day have not been
I rented a U-Haul truck for one day was charged twice and it took over a week to reach someone. Customer service sucks. I waited 45 minutes. I finally got my refund.
Having a hitch installed at UHaul was a most horrible experience. First of all, the hitch installation should have taken 1 1/2 hours; it took FOUR HOURS! We sat around with no updates and no Customer Service lounge. And, missed a doctor’s appointment. Back to the…
I had a trie that blew out on a U-Haul dolly that I rented and I try for roadside assistance which for 30 minutes the three-time called and try the roadside assistant help online service did not after set in a hot U-Haul truck three hours I decided to to a tow company and pay them $150.00...
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