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Average Rating:

1.29 / 217 votes / 88 reviews
2200 Danbury Street, San Antonio, Texas, 78217
United States
Phone: (888) 506-8407
Web: http://www.icsolutions.com/

Category: Telecommunications

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Complaints & Reviews — Icsolutions

I’ve had money go missing off my account twice. The first time it was $11 and the following time it was $22. Also the inmate I’m in contact with was transferred to another facility so whenever I try to add money to the account it goes to fund thw wrong facility so I’ve been charged twice for… Read more➤

Im trying put money on my phone and its not letting me at all it want work on the Mobil app please help

I’m trying to make an appointment to visit an inmate at Oregon State Prison, but they are unable to connect with an agency.

I was told two years ago that I could call any time and have my money reinstated. They deny this and will not review the call to see if they were incorrect. They say that even if my story was true, they would not credit my account. Worst company ever. User’s recommendation: Use something different.

Hello! I’m from Morocco in North Africa, I have a penpal in Oregon that i would like to call. But I can’t create an account because I can’t find my country in the selection list. What should i do?

Im trying to schedule a visit with my childs father and its not approving it his name is antwion brown date of birth is April 4 1994

hang up or line goes dead. Now they dont recognize my # or do i have an acct. W/ them?????. You try to login and pin# isnt correct u try to reset but they dont ever email you *** Then they put u on a time out cuz u put in wrong info. ( but its not… Read more➤

I am unable to schedule my daughters video visitation. Attempting to contact ICS Solutions through pissed consumer.com. recording tells me they’re currently closed even though they’re supposed to be there 24 hours a day. The site was also down yesterday. Two days in a row now I’m unable to schedule a video visit with my daughter. I’m… Read more➤

Again it will not connect my call to place money on a inmate phone so she call out it keeps hanging up on me again what is the problem.

15 Jun, 2021

Icsolutions Unable to logjn

This is the first problem Ive had with my account in 6 months. Otherwise its pretty straight forward. U need a good connection first and Ive scheduled both on site and offsite. Follow the FAQ for setup and its easy.

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