Defy Appliances / Defy South Africa




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Defy Appliances / Defy South Africa

Average Rating:

2.33 / 290 votes / 35 reviews
135 Teakwood Road, Jacobs
Durban
South Africa

Phone number: 27314609711
Web: https://defy.co.za

Category: Appliances

Links of Defy Appliances / Defy South Africa
Other Info

+27 314 609 711 (Head Office) +27 861 003 339 (Customer Enquiries)
135 Teakwood Road, Jacobs
Durban
South Africa – 4052
Head Office
135 Teakwood Rd, Jacobs, 4052, Durban, South Africa
Tel: +27 314 609 711
Fax: +27 314 609 800

Exports
Tel: +27 314 609 711
Fax: +27 314 609 803

Sales Branches

Western Cape, Cape Town
Tel: +27 215 263 000
Faxl: +27 215 263 013
5A Marconi Road, Montague Gardens, Montague Gardens

Free State
Tel: +27 514 003 900
Faxl: +27 514 003 950
160 Long St, Hilton

Eastern Cape, East London
Tel: +27 437 451 129
Robbie de Lange Road, Wilsonia, East London

Eastern Cape, Port Elizabeth
Tel: +27 414 016 400
Faxl: +27 414 016 501
112 Paterson Road, North End, Port Elizabeth, 6001

Limpopo – Polokwane
Tel: +27 152 921 166
Faxl: +27 152 921 449
81A Hoof Street, Superbia, 0699

Gauteng, Johannesburg
Tel: +27 116 210 300
Faxl: +27 116 210 396
CNR Mimetes & Kruger St, Denvern

Gauteng, Pretoria
Tel: +27 123 778 300
Faxl: +27 123 771 457
Block A1, Old Mutual Park, CNR D.F. Malan Dr & Moot St, Hermanstad

Mpumalanga
Tel: +27 137 123 144
1 Platt Street, Barberton

Kwazulu-Natal
Tel: +27 314 609 711
Fax: +27 314 609 800
135 Teakwood Rd, Jacobs, 4052, Durban Show MoreShow Less


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Complaints & Reviews — Defy Appliances / Defy South Africa

Complain pertaining to poor quality of defy fridge, In 2017 twice, 2019 and 2021 defy fridge was reported for repairs ( same issue all the time, broken fan). Job number: 1507842 & 804637. On the last repair 31 August 2021 the fridge spoiled my food and requested refund from your organization however was not assisted. Inability for... Read more➤
Complain pertaining to poor quality of defy fridge, In 2017 twice, 2019 and 2021 defy fridge was reported for repairs ( same issue all the time, broken fan). Job number: 1507842 & 804637. On the last repair 31 August 2021 the fridge spoiled my food and requested refund from your organization however was not assisted. Inability for... Read more➤
I have spent all my airtime in calling your branch in 5A Marconi Rd, Montague Gardens, Cape Town, 7441 and made an appointment with your technician yesterday to please call me with regard to my Defy Petite Chef Multi Function Thermo Fan oven that I have had problems with for quite some time and has now been... Read more➤
16 Sep, 2021

Defy Fridge

Good day, I have called numerous times to report an issue on a NEW fridge that was delivered to my unit in Ballito Hills Estate, that was damaged while trying to get the fridge up the stairs. There are dents all over this brand new fridge and so I would like it to be replaced urgently. The... Read more➤
29 April 2021, call logged at Defy, oven not heating properly. Ref 1454330. Technician came out and armed with a screwdriver, pliers and a thermostat, he “tested” the oven. He said oven needs a new thermostat and door seals. used his pliers to bend the door, scrathing the paint. Ordered parts and returned 8 June, replaced parts.... Read more➤

Very poor service

30.06. Order a phone - full prepayment (possibility to pay at the time of receipt - no), Promise delivery 5-7 d. D. 7.07. I write them myself - what about the order? Responds that the delivery was postponed to 16.07. 15.07. Write again to make sure or 16.07. Everything will be ok, answer - moved to 24.07. : d I say - it doesn't work for me, I want the money back. Returned application for a refund. Promise to return 4-5 d. D. At the time of submission of the application. 22.07. There is no money. I write where the money? Says it will be as soon as possible. Please specify when? Says until tomorrow. 23.07. Nav, 24.07. He returns from the morning. Judge for yourself... I definitely do not recommend to anyone! Do not call or warn about delivery times. Just lie and lie. The deposited money is definitely put into circulation and returned when it is already "wiped" from another... Neither dignity nor conscience, uneducated people... At the same time 16.07. Customer's phone elsewhere, mercato.com, and already 20.07. It was in the daughter's hands! I left and received it at the office, you also paid.

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