Called, waited 2 weeks for appointment, 2 weeks for parts to come in, another 2 weeks for the serviceman. He said the ice maker would come back in 24 hours. It didn’t and you guessed it..I have to wait 2 weeks for an appointment.
we recently purchased 6 new appliances from trails south location they where delivered as per the info we where given. delivery person had been doing same job for 24 yrs. very careful and thorough. micro wave had crooked sign when removed from carton and we took it back to the store and where looked after with no...
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Problems with Kitchen range took multiple visits over a long period of time
I bought a washer /dryer combo and had it delivered. It never worked properly and made a knocking sound. After 26 emails, told to phone service companies myself, sending out installation guys that were to be disguised as service guys, talking to 2 managers, being passed around on the phone over and over, trying to pay the...
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Damaged product. Poor customer service to get matter resolved . I will never buy or recommend Trail to anyone. Filing complaint with BBB
