Reservation Counter



Reservation Counter

Average Rating:

2.29 / 129 votes / 130 reviews
2961 W Maple Loop Dr.
Lehi
Utah
United States
Phone: +1 844 247 3142
Web: https://www.reservationcounter.com

Category: Hotels

Links of Reservation Counter
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Complaints & Reviews — Reservation Counter

We specifically asked for a smoking room when booking and got to the hotel and it was a non smoking facility. We contacted them immediately and they have been jerking me around for over a week now. I wasn’t even aware that I wasn’t speaking directly to the hotel when making the reservation. Per the hotel they… Read more➤

Family member passed away Friday 7/30/21. Funeral was scheduled for 10:30am Monday 8/2/21. I am located a 4hr drive away and thought it best to go down on Sunday 8/1/21 and stay at a hotel. All packed, car loaded, I started having severe coughing spasms making me dizzy. I have COPD and wear a wrist alert band…. Read more➤

On 3/23/21 we booked a room with Kandahar Lodge at Whitefish. There was a deal of buy 3 nights, get 4th free. We believed we were dealing with the hotel itself, when somehow we had gotten transferred or referred to Reservation Counter . As we are preparing to go on our trip, we noticed that even though… Read more➤

A guest of ours was led to believe they were speaking with someone at our hotel directly, I believe this to be intentionally how they answer their phones at Reservation Counter, which is “Reservations”. The guest was guaranteed a bed type that was not available. They were also told that the booking was non-refundable. They tacked on… Read more➤

NEEDING A EARLY CHECKIN AT A HOTEL FOR A FEW HR SLEEP, THEM PROMISING ONE. WHEN I GOT TO THE HOTEL 30 MIN LATER THE HOTEL SAID THEY WEERE FULL AND NO ROOM UNTIL 3 O CLOCK. I CALLED RIGHT BACK AND RESERVATION COUNTER SAID THEY WILL REVIEW THE RECORDING AND REFUND IN 48 HOURS, NN NOTNNOT… Read more➤

Reservation Counter
27 Apr, 2021

Reservation Counter Weekend

Had ants in the bathtub, sink and floor. Did not have a bathroom fan. Did not have any room service for the 2 nights we were there. Also, was told we would have a half bayside view which turned out to be storage buildings with lots of “stuff” around them. Needless to say this was disappointing after… Read more➤

I called less than an hour ago to set up a reservation. Was under the impression that i was calling the hotel directly. When making the reservation i was charged 273.84 right away. When i called to cancel my reservation they stated that it was nonrefundable because it was after 03/24/21. I am highly unsatisfied that they… Read more➤

I called a number for what I thought was the number for the motel I wanted in Morro Bay. The person I spoke with did not use good English, spoke very fast and noise in the background, when he stated that I would be charged immediately, I asked about a cancellation date…

They lie about having an elevator, I had a serious car accident and broke my back…after several operations still no relief, and I told the agent at Reservation Counter I must have an elevator, and he said there was one, so having to haul all my suitcases and heavy…

This is their scam. Say you Google or Bing Silver Legacy Hotel Reservations, Reno, Nevada. Somehow, these guys’ deceptive add comes up, with HUGE homepage of the hotel, including the address of the hotel, pictures of the hotel, and policies of the hotel. Only if you…

Poor service

Today we were at the a7 pizzeria to order pizza to take away. Said it will be ready in 10-15 minutes. We sat at the table, 40 minutes passed. No news from the pizza. We have to ask, say that it has been ready for a long time. I asked why I was not warned, to which we receive an answer that we have to follow ourselves. But how do I know this pizza is mine, not someone else's, because there were other customers? The salesman saw that we sat and waited, but could not arrive? There is no order number on the check, and there is no box to know when to pick up, nor was a timer given! So the question is, can the customer know that his order is ready?

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