YETI called when salesperson text me why did I cancel order and was directed to Sales manager Greg who could not tell me if my installation was going to happen but would call me back. NOTHING YET. Instillation date is 1 week away, now that’s customer service for you!
Their closet design had an improper sketch with altered dimensions. Errors were made by the personnel sent to measure and construction tolerances were incorrect. This caused a loss of 40 cubic feet of usable space and a drawer omitted; I just have weird unusable gaps instead. They cut molding off where they did not need to and...
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My client number is 325****, my installation date was 10/17/19, designer name: Sally Robinson. Installation was done at my home in my Master Bedroom closet. The problem(s) is the design drawing was wrong and as a result, there’s a 2 foot empty space between closets boxes/space, making the aesthetics appears cheap with the awkward space. I was...
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I usually don’t write bad reviews but I feel this review is important. I didn’t read the reviews on this company so I partially blame myself for hiring them. 1- A designer (Julian) nice gal and seemingly understanding what we wanted which was simple. We want a hanging…
In Nov of 2018. I was excited about getting my new closet design. I should have been weiry of the 2 rescheduled appointments the made just to get a designer to come out. Excuses!! But of course I had my 50% off coupon I wanted to use. Mostly happy to have a professional come out to install...
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