More Contact Info

Headquarters:

+4 640 630 0300

Headquarters:

+4 640 630 0300

Company Address

Aspiro AB

540 W 26th Street, 8th Floor

New York,

United States

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Complaints & Reviews — Tidal

4 Jun, 2021

My account was billed twice last month

My account was billed twice last month and would like a refund. The app is loved, customer service stinks User’s recommendation: Monitor your bank account.

News and Media

19 May, 2021

I paid but no tidal

I paid for a subscription it let me use it for about 3 days then it signed me out and is asking me to pay again

News and Media

17 May, 2021

Won’t play our downloaded music which we need while we travel.

We put our playlists that we stream at home into a downloaded format so that while we are travelling and have no internet we can listen to our music.It worked for a while then it stopped working.We contacted Tidal on the net and the site is far from user friendly.It took several attempts to somehow finally get... Read more ➤

News and Media

17 May, 2021

I paid the bill and cannot play music on my phone

I pay my bill for the month my next bill is due June 9 I turn my music online and cannot play iIt Please tell me why thank you

News and Media

13 May, 2021

Subscription cancelled but still getting charged

I canceled my Tidal subscription at least 3 months ago and Im still getting charged. Plus Im not able to login or check my account. This company has horrible customer service and you can never get in contact with anybody. Its pathetic that this day and age they cant give you a direct number to call and... Read more ➤

News and Media