More Contact Info

Toll-Free Number:

(888) 863-1968

Customer Service:

Canada

(877) 992-0111

Text

(920) 545-5122

Warranty Department

(855) 500-8639

Canadian Warranty Department

+1 514 404 4896

Fax:

+1 (888) 857-7483

Other Info

800 328 0012 (United Kingdom) 1800 863 665 (Australia) 1800 560 001 (Ireland)
+1 888 863 1968 (United States) +1 877 992 0111 (Canada) +43 800 070 224 (Austria) +32 800 81 899 (Belgium) +45 80 252 507 (Denmark) +358 800 417 511 (Finland) +33 800 338 013 (France) +49 800 724 1220 (Germany) +39 800 398 039 (Italy) +31 800 394 9051 (Netherlands) +48 618 537 532 (Poland) +34 900 816 783 (Spain) +46 20 109 129 (Sweden) +41 800 002 064 (Switzerland) +82 15 995 310 (South Korea) +55 30 047 001 (Brazil) +56 224 958 678 (Chile) +57 15 085 905 (Colombia)
2701 Harbor Bay Parkway
Alameda , California
United States – 94502
Australia
Locked Bag 17, Alexandria NSW 1435 Show MoreShow Less

Company Address

The North Face, a division of VF Outdoor, LLC

1551 Wewatta Street

Denver,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The North Face , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — The North Face

26 Mar, 2018

Bad lettering/logo on jacket

Bought jacket through Amazon. Paid full price. Two years later, the logo is peeling off. Washed maybe twice at most. Mostly wear around home to keep warm. This is not the quality I expect from North Face.

Clothing, Shoes and Acc

26 Mar, 2018

Wouldn’t send me another hoodie

Bought a hoodie for £50 and the quality was terrible and stunk so washed it and started to go bobly so asked to send back and they said no after being bought 2 days before and then pestered then till they would send me a new one or my money back and git my money back 4... Read more➤

Clothing, Shoes and Acc

18 Mar, 2018

Older white ski jacket has maybe fefect pale blue lines

I aquired a older white ski jacket with fur hood..but I noticed pale blue lines going throughout jacket..mostly in sleeves..just wondering if anyone would know what caused this

Clothing, Shoes and Acc

17 Mar, 2018

Rude thug staff in lakeside

I have shopped with north face for many years at two shops located in Lakeside and blue water I purchased a coat in blue water that was faulty with mark visible I returned the coat to lake side where I was greeted by what only can be described as a thug that was…

Clothing, Shoes and Acc

10 Mar, 2018

Issues with Pay Pal

Several times I have ordered on line and paid with Pay Pal. In several instances I am notified by Pay Pal the transaction is completed and then get a notification from NF that there is a issue. Numerous calls to Pay Pal and NF ALWAYS ends with the issue at NF NOT PayPal. Their system appears to... Read more➤

Clothing, Shoes and Acc