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Bought a ‘top end’ North Face Diameter jacket for $400 or so. Jacket ripped first time snowboarding without any big accidents. North Face customer care and warranty have been unresponsive and given me the run around for 1.5 months, now finally stating the ENTIRE…
They had a jacket in a sale for kids, which my daughter tried on and like, we took it to the desk to purchase and the lady customer service advised the ticket item was not matching what was in her system so called over the manager who was agreesive and rude, he wouldn’t match the price which...
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Update by user Mar 15, 2019 looked CEO up on the internet and emailed him, someone from customer service called me and told me that I had been told the wrong information. They made it right , unfortunately I won’t be buying anything from this company ever again. If customer service is going to…
I have been using this coat for everyday. I use it while riding on the bike in the freezing cold. After 20 days the logo is peeling off and one of the letters is nearly off.
was shopping in Northface Annapolis asked about Military discount Micheal looked at me with a *** and said i cant do a militRy discount on sale items…. well this not my first rodeo. I know they do it so the pleasant lady said Yes we can I will do it this idiot proceeded to slam my bag...
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