More Contact Info

Toll-Free Number:

(888) 863-1968

Customer Service:

Canada

(877) 992-0111

Text

(920) 545-5122

Warranty Department

(855) 500-8639

Canadian Warranty Department

+1 514 404 4896

Fax:

+1 (888) 857-7483

Other Info

800 328 0012 (United Kingdom) 1800 863 665 (Australia) 1800 560 001 (Ireland)
+1 888 863 1968 (United States) +1 877 992 0111 (Canada) +43 800 070 224 (Austria) +32 800 81 899 (Belgium) +45 80 252 507 (Denmark) +358 800 417 511 (Finland) +33 800 338 013 (France) +49 800 724 1220 (Germany) +39 800 398 039 (Italy) +31 800 394 9051 (Netherlands) +48 618 537 532 (Poland) +34 900 816 783 (Spain) +46 20 109 129 (Sweden) +41 800 002 064 (Switzerland) +82 15 995 310 (South Korea) +55 30 047 001 (Brazil) +56 224 958 678 (Chile) +57 15 085 905 (Colombia)
2701 Harbor Bay Parkway
Alameda , California
United States – 94502
Australia
Locked Bag 17, Alexandria NSW 1435 Show MoreShow Less

Company Address

The North Face, a division of VF Outdoor, LLC

1551 Wewatta Street

Denver,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The North Face , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — The North Face

20 Jan, 2022

I have not received the products, I have not received the refund and I am not responding to my email

I purchased some items on 01/11/2021, the same order was duplicated and both were not delivered. You sent me an email confirming receipt of the undeliverable products which returned to the store I can show you if I need confirmation of receipt from you. However so far i have not received my money back (refund), so we... Read more➤

Clothing, Shoes and Acc

28 Jul, 2021

Problem with north face jacket

I have a north face water resistant jacket and admit and as a senior citizen I have had it for several years. The lining is coming off like dandruff. I don’t need it often. But when I do I really would appreciate it if it worked and did t make big mess I was advised that north... Read more➤

Clothing, Shoes and Acc

8 Jun, 2021

Resolved: Didn’t receive package

Update by user Jun 08, 2021 Company fixed the issue and I have been provided with apology. The woman I talked to was amazing! I had a package stolen from me and they resent the item I ordered and also had it expedited! Thank you! The north face cares about their customers !. Original review posted by... Read more➤

Clothing, Shoes and Acc

7 Jun, 2021

Hypocrite

Ive got a problem with hypocrisy, Yall choosing to pick an chose who you sell to… oil and gas industry???? When your products are mostly made from petro?? ****_*** .. my LARGE family has bought your products for years.. but Im going to burn the products now… Kiss my ***

Clothing, Shoes and Acc

27 May, 2021