More Contact Info

Customer Service:

PrepaidFone Service Requests

+2 780 001 1535

SMS

+2 781 160 1820

WhatsApp Helpline

+2 781 160 1700

Customer Service:

PrepaidFone Service Requests

+2 780 001 1535

SMS

+2 781 160 1820

WhatsApp Helpline

+2 781 160 1700

Emergency/ Hotline:

+2 780 012 4000

Crime hotline

Investors/ Franchasing:

+2 711 370 5000

Computershare

+2 786 110 0949

Telkom Share Dealing services

Fax:

+27 (011) 688 7734

Other Info

Other Info (opening hours):

Additional Customer Service Numbers:

Mobile (free from a Telkom Mobile phone): 081180

Home (free from a Telkom landline) : 10213

Home Service (free from a Telkom landline) : 10120

Business Sales (free from a Telkom landline): 10213

Business Service (free from a Telkom landline) : 10217

Investor Relations

Telkom SA Limited

Private Bag X780

Pretoria 0001

Republic of South Africa

Company Address

Telkom SA SOC Limited

61 Oak Avenue

Centurion,

South Africa

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Complaints & Reviews — Telkom

15 Aug, 2021

It’s been five days still my contract is not active

The Package is delivered but there is no network on the sim cards, it’s been five days still they are not registered, I want to cancel the contract

Telecommunications

15 Aug, 2021

Bought artime but it doesn’t reflect

I bought airtime it never reflected I had to buy more airtime and had to phone it out still no help this is very bad service from telkom

Telecommunications

14 Aug, 2021

Internet issues

I called Telkom explaining to them that I did not have internet for the whole weekend and the self service platform had problems so I was unable to log a fault. instead of them investigating if the whole town had no internet I was told they can not assist me with refund for the days that I... Read more ➤

Telecommunications

14 Aug, 2021

Laptop Faulty

Last year may I started using my laptop I took out with telkom and and realized that there’s a small black spot at the bottom of my laptop. decided let me take it to the telkom store to look at it. Celimpilo who works for telkom helped me but also very unsure. She said to me I... Read more ➤

Telecommunications

14 Aug, 2021

My sim not working

I have been using a sim card for over 2 years and Telkom just decides to block then I called customer care and they told me that I need to buy a new sim because mine the problem is Rica failed. Why Rica failed after so many years of use. Te User’s recommendation: Telkom sucks.

Telecommunications