Average Rating:

3.51 / 205 votes / 56 reviews
625 Westport Pkwy
United States
Phone: +1 (817) 424-2000

Category: Home / Consumer Electronics

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Complaints & Reviews — GameStop

I purchased two used games from GameStop for my son’s birthday. Because they were a surprise, they were ordered early before his birthday and not given to him until his birthday. The one game worked fine, the other, which cost more, was in seriously bad shape and did not work. Since they hadn’t been opened or tried… Read more➤

SMT 5 went live on your site before retail links were set up on the developer’s website. The premium edition on your site was immediately sold out to Bots. You need to cancel these orders and apologize for not limiting it to one per customer like every other retailer. If this is not fixed you will be… Read more➤

Called gamestop and rep. hung up on me. Rep. said one order was cancelled and I wanted others cancelled because I did not make these purchases! Rep said I could only cancel one and then hung up on me.

8 Jun, 2021

GameStop Cara Dune Kenner

Hello, My name is Kieren Chambers. On May 7th I went to the Easley, SC Game Stop to pre-order the Cara Dune Kenner. I was told that it would be in the following week. My husband and I waited and he had told me that in the past that GameStop had gotten the stuff in and…

3 Jun, 2021

GameStop 214-928****

Update by user Jul 18, 2021 I don’t know how long this is expected to be drawn out… Update by user Jul 07, 2021 Still haven’t received refund Original review posted by user Jun 03, 2021 I never received my package so either someone refund my money or replace my item it should be no reason why… Read more➤

They refunded me but were never able to get me my item. I bought it from another company and it was late as my gift. Thank you for your help in getting it refunded.

30 May, 2021

GameStop 110000****423366

Below says delivered But it isn’t, also it says view code, then asks for email, but email never sent to my email! help And your email support form asks for drop down box selections that are broken on your website! Ordered Date: 30 May 2021 Order Status: Delivered DOWNLOAD Status: Delivered Call of Duty: Black Ops Cold… Read more➤

29 May, 2021

GameStop Powerup rewards

They always *** up my reward points on large purchases then I end up missing deals because of your guys *** ups then have to hear some uneducated fool working at gamestop for nothing with an attitude tell me it’s not my problem call India so they can fix it!!! You guys have the worst customer service… Read more➤

Update by user Jun 27, 2021 Company fixed the issue and I have been provided with settlement agreement. Original review posted by user May 27, 2021 I changed my email address from [email protected]***.net to [email protected]***.com need account information.

25 May, 2021

GameStop Charges online account

Yes the faxt that you guys have alrwady charged me for these pops and u r trying to charge me again before u will send me them

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