More Contact Info

Customer Service:

PrepaidFone Service Requests

+2 780 001 1535

SMS

+2 781 160 1820

WhatsApp Helpline

+2 781 160 1700

Customer Service:

PrepaidFone Service Requests

+2 780 001 1535

SMS

+2 781 160 1820

WhatsApp Helpline

+2 781 160 1700

Emergency/ Hotline:

+2 780 012 4000

Crime hotline

Investors/ Franchasing:

+2 711 370 5000

Computershare

+2 786 110 0949

Telkom Share Dealing services

Fax:

+27 (011) 688 7734

Other Info

Other Info (opening hours):

Additional Customer Service Numbers:

Mobile (free from a Telkom Mobile phone): 081180

Home (free from a Telkom landline) : 10213

Home Service (free from a Telkom landline) : 10120

Business Sales (free from a Telkom landline): 10213

Business Service (free from a Telkom landline) : 10217

Investor Relations

Telkom SA Limited

Private Bag X780

Pretoria 0001

Republic of South Africa

Company Address

Telkom SA SOC Limited

61 Oak Avenue

Centurion,

South Africa

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Complaints & Reviews — Telkom

18 Aug, 2021

Application follow up

Just wanted to find out when they’re coming to do the installation I applied for, and also if I was approved so if not I can resolve it

Telecommunications

18 Aug, 2021

My data is not working

I bought campaign data last week Thursday via Monice even today is not working, and it expires on Friday User’s recommendation: Try do follow up first.

Telecommunications

18 Aug, 2021

I have a problem with my new router

I have added a mobile router onto my contract on the 6th of August. I had a problem with the battery life and brought it back within the 7days stipulated on the contract that I am liable to get a new router if it’s defective. Now: 1. I am facing a problem whereby I was told by... Read more ➤

Telecommunications

18 Aug, 2021

Need help you your service

Would like a new SIM card they stole the phone with the sim can I get help with telkom never do but they want me to pay my account…….it

Telecommunications

17 Aug, 2021

Needing a puk

The telkom service is horrible!!! I kept on being transfered to an incorrect department, I requested a puk they said I must request on their whatsapp which is not helpful at all. I did not get help, the customer care officials a also rude n unfriendly

Telecommunications

Most Reviewed

9 Aug, 2021

"Why are you guys allowing so many people to cheap and I haven’t received my money on my card if this keeps up me and my friends are going to PS5.. Thank you"
Xbox