More Contact Info

Customer Service:

PrepaidFone Service Requests

+2 780 001 1535

SMS

+2 781 160 1820

WhatsApp Helpline

+2 781 160 1700

Customer Service:

PrepaidFone Service Requests

+2 780 001 1535

SMS

+2 781 160 1820

WhatsApp Helpline

+2 781 160 1700

Emergency/ Hotline:

+2 780 012 4000

Crime hotline

Investors/ Franchasing:

+2 711 370 5000

Computershare

+2 786 110 0949

Telkom Share Dealing services

Fax:

+27 (011) 688 7734

Other Info

Other Info (opening hours):

Additional Customer Service Numbers:

Mobile (free from a Telkom Mobile phone): 081180

Home (free from a Telkom landline) : 10213

Home Service (free from a Telkom landline) : 10120

Business Sales (free from a Telkom landline): 10213

Business Service (free from a Telkom landline) : 10217

Investor Relations

Telkom SA Limited

Private Bag X780

Pretoria 0001

Republic of South Africa

Company Address

Telkom SA SOC Limited

61 Oak Avenue

Centurion,

South Africa

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Complaints & Reviews — Telkom

13 Aug, 2021

I’m waiting for them to debit me

Telkom didn’t debit their money on month end now they sent me massages with no direction where to pay and how like their banking details or whatever way. Now i want to pay or deduct it on your own

Telecommunications

13 Aug, 2021

Contact details for consultant re wifi installation

I need to speak to a consultant that can assist with questions regarding uncapped wifi in Houtbay Cape Town. Please can someone contact me.

Telecommunications

13 Aug, 2021

Telkom debt my money and I didnt

Telkom debited R659 from my account this morning and I don’t know why. I don’t have such a debit order on the 13th or perhaps the 15th. User’s recommendation: please notify customer first about any changes in the accounts.

Telecommunications

13 Aug, 2021

My account was over debited

Why I’m I being debited double today 13th August 2021for my telkom account ,when my account was debited on the 31 July 2021,and when I called Telkom service ,a recording said I last paid in April, please assist User’s recommendation: A very unsatisfied customer.

Telecommunications

13 Aug, 2021