He arrived, no call ahead of time. Came to door with a trainee and I asked them both to wear masks. Larry the repair person said he didnt believe in masks. Went to his car and got a bandanna but I explained I have diabetes and caregive my 90 year old mom and I had a new,...
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I have called several times to contact a manager and no one will allow me to talk to someone. I can not reach corporate office, and no one calls me back. I am at the point of dropping suddenlink and turning you in for fraud as I have mailed out my bill and payment, and your company...
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Aug 25 until November 1st 2020 due to hurricane Laura and hurricane delta I had no service due to down cable lines and repairs 8-8 till 9-7 is first Bill in which I did not have service 8-25 until 9-7 of this bill. Then 9-8 till October 7 no service at this bill 10/8-11/7 no service and...
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I moved my in-laws from Florida to our neighborhood in Texas. They are elderly and trying to teach them how to use internet TV type services is difficult at best. So we had to turn to cable TV and SuddenLink AKA SuddenStink in our neighborhood. They showed up as scheduled as a new customer. Unfortunately, They brought...
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Their a joke. Can’t do anything but lie. They tell you that you can’t talk to a supervisor. Worst customer service experience ever.
