They did NOTHING. There was NO help at all.
When I signed up I went with the $59 for life And 400 mbps internet included, which ended up being $110 with all the fees. I was told that this would be my bill for life. Ok , I accepted that. Internet has never reached 400 mbps, lucky to get 150 on a good day.Had tech come...
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Update by user Feb 14, 2021 After sending emails to the corporate top executives I was handed off to another customer service person. Then when I couldn’t get through to her, I was given to a rude gentleman who without reviewing my account told me to just pay my bill. I requested a supervisor and…
Ordered home phone service before holidays. 1st Tech came out 12/28/20. We have talked with over ten service people and 7 contract technicians has not been able to connect phone last tech 1/11/21 another tech scheduled 1/14/21. The service number called could not resolve issue would not let you speak to supervisor was told they handle all...
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Twice someone was suppose to come out and help and they didn’t. Told me to get someone else to do it. Asked for corporate number gave me a non working number! User’s recommendation: Stay away from this company.
