Universal Studios Orlando

Universal Studios Orlando
1000 Universal Studios Plaza, Orlando, Florida, 32819-7610
United States
Phone: (877) 589-4783
Web: http://www.universalorlando.com/

Category: Theme Parks

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Complaints & Reviews — Universal Studios Orlando

I dont think I want the legal department but cant seem to get a hold of anyone when I call to discuss a incident I had when visiting. Im hoping you can have some that will listen to me and in hopes care to help please. I am a premier pass holder and was staying on property… Read more➤

I called asked was there a dog kennel I have a puppy and they said yes I got here it was closed I have a dog sitter so would like a refund on top of $50 parking cuz did not stay went back to air Bnb cuz I have dog cant leave in car User’s recommendation: Don’t… Read more➤

Our family has tickets for Universal Studios next week. It would be our first time visiting. We are so disappointed that Universal is not making an effort to protect our under 12 kids. We are planning to visiting Disney too. Even though we have tickets to both Universal and Disney – I am encouraging our group to… Read more➤

How can you raise the prices on the tickets for Halloween Horror Nights just because they are selling? one week ago I could get a RIP for 199.00 two days ago its was 229.00 now its 299.00 and other nights its higher. I had planned on taking my vacation to universal but cant afford to go now…. Read more➤

School bus driver for RCMA Academy is picking up students that went to Universal studios today with Berkeley academy from Tampa Florida need to know where to pick them up

Update by user Jul 26, 2021 It won’t be addressed, it can’t be corrected, and it shouldn’t have ever happened. I expect no contact, and wouldn’t speak with them if they tried. They do not value people; we only represent dollar signs to them. There’s nothing wrong with making a living, but to ignore a disabled person… Read more➤

Guest services gave us a quote over the phone of $50 per ticket plus $5 a month per ticket to change our passes to be able to upgrade to be able to go into 3 parks including volcano bay for the kids. Drove all the way here, paid $350 a night for the room on premises and… Read more➤

Unproffesional park attendant, bad expereince at Antojitos restaurant and lack of communication after i sent 3 emails. User’s recommendation: Don’t go there.

I called to have my unused tickets refunded, as an active duty service member who has been restricted from being in crowds and theme parks due to the increasing positive numbers of the Delta Variant of COVID. Not being refunded for that amount of money is unacceptable. User’s recommendation: RIP OFF.

Covid numbers increased in Florida with an unvaccinated child to risk coming. Requested a reschedule, and Shawn refunded our money understanding oor situation and cared for our safety. I really appears shawn, and we are looking forward to coming there ASAP when covid numbers get back under control. User’s recommendation: Will be a positive YES.

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