I am a storage facility owner that has used SpareFoot for leads. I had numerous complaint from potential clients. They use some out of country call centers and clients complain they are sometimes hard to understand and they have trouble understanding wants and needs of the potential clients. Persons that are only checking rates are aggressively pushed...
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I booked a unit on saturday 11/11 after carefully reviewing the access hours listed on the website, after i checked into the unit i was told I had 1 hour to move in because it was a climate controlled unit and had limited access hours. I was unable to move in that day because it was raining....
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Called phone number, thought it was the storage unit company, but was Sparefoot. Person who answered the phone did not make it clear that they were a third party managing the storage unit reservations. Once this was clarified, they found a local storage unit and made me a reservation. Once they emailed me the reservation, I printed...
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I reviewed a storage facility nearby, and booked a move in date, just to recieve a call from the actual storage facility stating that the unit was no longer available, but that i could purchase one for almost 4 times the price i was given online. WORSE EVER!!!!! Fake and completely inacurate I will just go to...
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I Googled “Monterey storage units” (CA) and was attracted by cheap, “discounted” rates at several local storage businesses. I phoned one, SpareFoot.com, to find out how many months the discounted rate was good for. The agent repeated promised that the $86/month special (for a 10×12-foot storage unit) was guaranteed for at least six months, that the reservation...
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