Called phone number, thought it was the storage unit company, but was Sparefoot. Person who answered the phone did not make it clear that they were a third party managing the storage unit reservations. Once this was clarified, they found a local storage unit and made me a reservation. Once they emailed me the reservation, I printed it out and went to the facility to verify reservation. They said they did NOT have a spot and would not honor the reservation. I am very frustrated! I could have used the time finding a storage unit myself without the aggravation. Would NOT recommend using this service. Look carefully at contact information online before calling to make sure you have the actual storage facility. NOT a transparent online advertising.